Privacy Policy

Last updated: May 2026

  MOONG TOUR (operated by MT Experience Co., Ltd.), we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently in accordance with applicable data protection regulations, including the PDPA (Thailand), GDPR (Europe), and US State Privacy Laws (including the CCPA/CPRA (California) and other applicable state regulations).

1. Information We Collect

   We collect and process information about you in the following ways:

• Information You Provide Voluntarily: When you contact us or request a holiday plan, we collect personal information such as your name, surname, and email address to fulfill your request and communicate with you.

• Information Collected Automatically: When you visit our website, we automatically collect certain technical and analytical data through third-party cookies (such as Google Analytics). This includes your anonymized IP address, browser type, device type, and how you interact with our website.

2. How We Use Your Information

   We use the collected data for the following purposes:

• To respond to your inquiries, provide customer support, and design custom travel itineraries as requested.

• To monitor, analyze, and improve our website performance, content, and user experience.

3. Data Sharing, “Selling,” and Disclosure

   We respect your privacy. We do not sell, rent, trade, or share your personal data with third parties for their direct marketing purposes. Your data will only be shared when strictly necessary to provide the services you requested, or if required by law.

• US Privacy Law Notice: Under California (CCPA/CPRA) and other US state laws, “selling” or “sharing” personal information can sometimes include the use of third-party analytical or advertising cookies. While we only use these cookies to analyze website traffic (such as Google Analytics) and track travel affiliate referrals, you have the right to opt-out of these tracking technologies at any time via our Cookie Consent banner or through your browser settings.

4. Cookies Policy & Google Analytics

   Our website uses cookies to enhance your browsing experience:

• Necessary Cookies: Required for the basic functioning and security of the website.

• Analytical Cookies (Google Analytics): Provided by Google, Inc., these cookies help us understand how visitors use our site. The information is anonymized and used solely for statistical purposes. You can choose to accept or decline these cookies via our Cookie Consent banner at any time.

5. Third-Party Links & Affiliate Disclosure

   Our website contains travel affiliate links (e.g., hotel and tour booking platforms). If you click on an affiliate link and make a purchase, the third-party platform may use cookies to track the referral. We do not control these third-party websites or their tracking cookies; we recommend reviewing their respective privacy policies.

6. Children’s Privacy (COPPA Compliance)

   Our services are intended for general audiences and are not directed to children under the age of 13 (or under 16 for EU/UK/California residents). We do not knowingly collect personal information from children. If we become aware that a child has provided us with information without parental consent, we will take steps to delete it immediately.

7. Your Rights (Data Subject & US Resident Rights)

   Depending on your location, you may have the following rights:

• Right to Access/Know: Request a copy of the personal data we hold about you.

• Right to Correct: Request the correction of inaccurate or incomplete data.

• Right to Delete: Request the deletion of your personal data from our systems.

• Right to Opt-Out: Opt-out of the “sale” or “sharing” of your data via our Cookie Consent tools.

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

8. Contact Us

   If you have any questions or concerns about this Privacy Policy, please reach out to us:

MT Experience Co., Ltd. (MOONG TOUR)